Storyboarding

UX User Persona and Storyboard

Personas and storyboards are simple but essential things to help define and establish a user experience. They help set the tone of who we are designing to and what those users need. Let’s start off with a persona:

MOTORPOOL_persona.001.jpeg

Now that we know who our audience is, let take a look at a storyboard view of what she needs and why. For me, storyboards generally quick sketches used to help communicate a user’s needs and frustrations, which helps target our design’s functionality & purpose.

StoryBoard.jpg

Frame 1 - “Sylvia occasionally needs to use her personal car to take business trips.“

Frame 2 - “She finds it annoying to keep track of her mileage and receipts.“

Frame 3 - “She would like a way to easily keep track of it all, right in the palm of her hand.“

"DevEd" videos for Blackboard, Inc.

Click to view screenshots from the storyboards.

Uploaded by jurigadesign on 2011-10-25.

Uploaded by jurigadesign on 2011-10-25.

I inadvertently helped brand and launch a new product for Blackboard, Inc. called Developmental Education or "DevEd". Initially, I was asked to design a quick "one-sheet" sales tool. In the course of designing visuals to help describe the new product quickly I developed something that we called "the orbit graphic", which showed the key elements and stages of the product and how they encompass the student. I was unaware that the hurried work I had done for such a "little" project would actually effect the overall branding of the product. 

The one sheet, and especially the orbit graphic, were very well received and I was contracted again to create a short presentation video (in the :45 to 1:00 range) to be given at conferences and sales meetings. I was provided with an initial script by the client which was overly long and worded in their own "internal speak." I reworked/rewrote the script in order to condense it and to make the language approachable to everyone, not just people who work at Blackboard.

In the process of script editing, storyboarding, and sharing with other stake holders, more and more content was added to the point where our "short little video" soon ran at over 7:00 minutes long when read out loud. I could not condense it down any more and still hit all the topics that were requested. So I discussed with my client a solution to create two videos: the first to set up the problem and why DevEd is needed and the second to dive into specific functionality and how DevEd works.

Once the scripts and storyboards were approved, we hired professional voice talent to record the VO, chose a music track, and I sat down work some After Effects magic. On a geeky note, this project was fun because it finally allowed me to play with AE's limited 3D spatial abilities. Please view the videos below:

XELJANZ "MOA Video" for Pfizer

Click to view the video on YouTube

Click to view the video on YouTube

Problem #1 - Make a very scientific topic understandable to everyone.

Method of action, or "MOA", is the term for the science behind how/why a drug works. Typically these explanations in their purest forms are scientific gobbledygook to the average person. So, the problem my copy-partner and I solved on this project was how to make an extremely "science-y" topic easily and quickly understandable for the general public. We created an analogy that everyone can related to, rain.

Problem #2 - Overcome your clients' preconceptions.

From the start we could tell what the client "thought" they wanted. We were even directed to reuse an :06 second video asset created for the TV campaign. Easy-peasy… or so they thought. No one really expected much out of this project. If we delivered that way the results would either be incredibly lack-luster, not do its job very well (see Problem #1), or BOTH. We fought to over-deliver.

Problem #3 - Make something out of nothing, with very little money.

We had a great idea that we needed to bring to life. Thanks to the Project Management and Account teams, we found the money to do more than what was initially budgeted. Live action or full motion animation was not going to happen for both budget and timing reasons, but a limited motion animatic could be done. We developed a look and feel that could be brought to life.

I am pleased with the final piece as it solves some pretty difficult problems, communicates the ideas that it should, and delivered more than it was expected.

Update: Storyboard samples

As with most video productions, a precise storyboard needs to be created to direct the action scene-by-scene. Using a mixture of stock art and quick drawings, here is what I produced for this project.

XELJANZ Rich Media Banner for Pfizer

A very simple, yet impactful rich media banner using video. Reinforces the idea that XELJANZ is a powerful medicine for severe rheumatoid arthritis in the simple form of a pill - a first in its class.

Click to see the storyboard...

After many rounds of storyboarding for final client and legal approval, we selected a hand model and booked a video studio to shoot live action. Knowing what I could accomplish myself in post-production, I worked with the videographer to simplify the shoot as much as we could. By leaving the complexities of things like zooming and timing to tweak in After Effects post-prodcution, the shoot was a simpler and much quicker affair.